EXPLORE OUR SIMPLE, HASSLE-FREE CLAIM PROCESS
In case of an unforeseen loss/damage to your home, be assured of complete assistance from us
When in an emergency, call us on our 24×7 toll free insurance helpline, +1 (518) 468-4858, and leave the rest to us Provide relevant information, which includes your policy and other details regarding your claim We will then authenticate your claim request and escalate it to our claims department Once our claims department validates and registers your request, we appoint a surveyor within 48 hours You will then need to submit all the relevant documents to the surveyor, after which the surveyor submits the Final Survey Report (FSR), along with the documents, within 7 days On receipt of the documents, our claims department processes the claim within 7 days
To make your claim settlement process faster and simpler, follow this checklist of documents
Duly completed and signed claim form Photocopy of policy Copy of FIR Final report from police Copy of all invoices, price lists, and repair estimates Please note that this is an indicative list and some other documents may be required at the time of claim settlement. If you wish to make a claim, download the Home Claim Form.